Ticketing Info
For ticketing assistance, email info@mqff.com.au or call the office on 03 9662 4147 between 9:30am-5:30pm, Monday to Friday.
Ticketing Terms and ConditionsAll tickets are now on sale for MQFF 2018. Buy online on the session pages or through the app. Download MQFF for Android here. Download MQFF for iOS here.
Pricing
Single Tickets
Full $20.50 / Concession $17.50 / Member $16.50 (plus booking fees)
Booking fees range from $2.50 to $5 depending on total booking amount. All special events pricing is displayed on the session page.
Passes
All-In Pass – $349 Member
3 Film Pass – $57 Full / $49 Concession / $46 Member
5 Film Pass – $92 Full / $79 Concession / $74 Member
7 Film Pass – $127 Full / $108 Conc / $102 Member
Including booking fees.
Get your Pass today
How to Buy Tickets
Online
Select, book and print your tickets at home. Browse the program on the website, click on a film, and scroll to the payment options at the bottom of the page. Select your tickets, click ‘Add to Cart’, and follow the instructions to ‘Checkout’.
Download the app
Browse and purchase tickets on the official MQFF iPhone or Android app. No printing required – bring your smartphone to be scanned at the door.
At the Box Office
ACMI Tickets and Information Desk during the festival from 10am to late.
Kino Cinemas and Cinema Nova MQFF pop up box office opens 1 hour prior to MQFF session start times.
FAQS
Standby Queues
MQFF operates standby queues for all sold out sessions. Standby queues will commence 30 minutes before the session start time. Admission is not guaranteed. Visit the MQFF information desk at the venue on the day from 30 minutes before a Standby session.
Seating
Tickets are General Admission without allocated seating. Priority Entry is given to MQFF Members, Sweethearts and Life Members.
3, 5, 7 Passes
Valid for the pass holder only for 1 standard session per screening time until pass allocation is exhausted (excludes special events).
All-In Pass
The All-In Pass is valid for all standard sessions, plus special events and screenings including Opening and Closing Nights with priority entry into the cinemas. Customers must be Members to be able to purchase the All-In Pass.
MQFF Membership
Excellent value offering discounted tickets at the festival, concession prices at partner cinemas and festivals and exclusive offers throughout the year. Read more here.
How to Exchange
Exchanges can be made up to 2 hours before session commences and incur fees ($1.50 online or $3 at box office per ticket). To exchange online, simply login to your account.
Single Tickets – In the ‘Bookings’ tab of your account page, click the blue hyperlinked ‘Exchange tickets’ button underneath the date of the relevant booking. A pop up window will appear, and you can select the relevant session and click ‘Exchange sessions’, then follow the instructions to exchange and Checkout.
Pass Bookings – Go to the ‘Passes’ tab of your account page, click the blue hyperlinked ‘View / Exchange Sessions’ button to the right of the relevant pass. A pop up window will appear, and you can select the relevant session and click ‘Exchange sessions’, and follow the instructions to exchange and Checkout.
Accessibility
Companion Card and Wheelchair Bookings
MQFF supports and accepts the Companion Card. All MQFF venues are wheelchair accessible and have accessible toilets. All MQFF cinemas have assistive listening via an audio loop through the t-switch on a hearing aid, or audio headset.
Companion Card tickets and wheelchair spaces cannot be booked online. To book tickets using your Companion Card, to book a wheelchair space, or to advise us of your access needs please contact the office.
Contact: info@mqff.com.au or 03 9662 4147.
Admission conditions
Classification
The Classification Board grants MQFF special customs and censorship clearances that mean all audience members must be 18 years or over except where indicated.
Concession tickets
Full-time students, pensioners, unwaged, seniors, MIFF, ACMI and Palace Cinema members are entitled to concession prices with a valid concession or membership card.
Refunds policy
All purchases are non-refundable, except in the case of a cancelled session. If you have purchased tickets you are no longer able to use, you are able to Exchange these tickets for another session for $1.50 online or $3 in person or over the phone.
