MQFF Together 11-21 March

COVID-19

MQFF and its Cinema Partners are committed to providing a healthy and safe environment for all guests and staff.

MQFF will screen at Cinema Nova, Village Cinemas Jam Factory and Village Cinemas Coburg Drive-In between 11-21 March at MQFF Together.

To view information relating to COVID-19 at Cinema Nova, please click here. 

To view information relating to COVID-19 at Village Cinemas, please click here. 

For the latest information from the State Government about COVID-19, please click here. 


General COVIDSafe Information

  • MQFF ticket and pass holders are encouraged to stay home, and get tested, if unwell.
  • Tickets can be exchanged to another session/credit or refunded, if someone is unwell.
  • MQFF is working closely with Cinema Partners to ensure full compliance with government regulations and requirements, including social distancing and cinema capacity reductions.
  • All attendees are encouraged to practice social distancing and good hygiene whilst attending the festival.
  • Hand sanitisers will be available at venues. Please use regularly and when required.
  • Attendees are welcome to wear face masks, should they feel the need, or as required by State Government.
  • MQFF has formed staff and volunteer bubbles to ensure that attendees, staff and volunteers, minimise cross-over and keep each other safe.
  • All attendees will be required to check-in at each venue, and/or have their contact details recorded, for contact tracing requirements – if needed.
  • MQFF is minimising session introductions, to avoid cross over of staff and sponsors, contrary to the established staff and volunteer bubbles.
  • MQFF’s programming has allowed for extra time between sessions, for cleaning purposes and to minimise crowding at venues.
  • MQFF is exhibiting part of its program online for those who are unable to attend venues in-person for any reason.

For the latest information from the State Government about COVID-19, please click here. 

COVIDSafe regulations and requirements may change in the lead up to and during MQFF Together.

MQFF will endeavour to publish and promote any updates as they occur, however if in doubt, please contact the venues directly or e-mail info@mqff.com.au for more information.

 


Refunds

  • MQFF ticket and pass holders are encouraged to stay home, and get tested, if unwell.
  • If you are unwell and/or cannot attend a session due to illness, MQFF will exchange tickets for another session or for credit, or refund tickets.
  • If you need to seek a refund, or need assistance with exchanging tickets, please contact info@mqff.com.au

 


Box Office

  • MQFF will not have physical box offices at Cinema Nova or Village Cinemas Jam Factory during MQFF Together.
  • MQFF staff and volunteers will be available to assist guests with purchasing tickets through the app or online.
  • Contactless ticketing via the MQFF App is the most efficient way to purchase and store tickets.
  • If you need assistance with purchasing tickets, please e-mail us at info@mqff.com.au and a staff member will contact you to arrange tickets.

 


Venues

MQFF Together will screen at:

  • Cinema Nova, 380 Lygon St, Carlton
  • Village Cinemas Jam Factory, 500 Chapel St, South Yarra
  • Village Cinemas Coburg Drive-In, 155 Newlands Rd, Coburg North

Each venue has its own COVIDSafe Plan that outlines various requirements including contact tracing, capacity limits, personal hygiene and cleaning.

All guests must ensure that they comply with the COVIDSafe directions at each venue.

To view information relating to COVID-19 at Cinema Nova, please click here. 

To view information relating to COVID-19 at Village Cinemas, please click here. 

For the latest information from the State Government about COVID-19, please click here. 

COVIDSafe regulations and requirements may change in the lead up to and during MQFF Together.

MQFF will endeavour to publish and promote any updates as they occur, however if in doubt, please contact the venues directly or e-mail info@mqff.com.au for more information.

 


 

 

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