In-Cinema FAQ
MQFF31 screens in cinemas and online this November.
MQFF will screen in cinemas from 18-29 November at Cinema Nova, Village Cinemas Jam Factory and ACMI.
MQFF+ is our streaming on-demand collection and will be available to book from 5 November.
We do our best to make sure that everything is as simple and easy to use as possible, but if you’re having trouble with something, you might find your answer below.
You can also contact the MQFF team by e-mailing info@mqff.com.au
Each year the Melbourne Queer Film Festival showcases the best in new and retrospective LGBTIQ+ cinema with a wide array of features, shorts and documentaries to make you laugh, cry and think. Our Program Director searches far and wide to bring you only the best – and we can’t wait to show you what we have on offer!
For ticketing assistance, email info@mqff.com.au during festival hours.
Ticketing Terms and Conditions
Buy online on the session pages or through the MQFF App available on iOS and Android
| MQFF App for Android phones and devices | MQFF App for Apple phones and devices |
Download the MQFF App on Android |
Download the MQFF App on iOS |
Ticket and Pass Prices for In-Cinema Screenings
| Full Price | Concession | Member | |
| Single Ticket | $21.50 | $18.50 | $17.50 |
| 3 Pass | $59.00 | $51.00 | $49.00 |
| 5 Pass | $95.00 | $82.00 | $77.00 |
| 7 Pass | $130.00 | $111.00 | $105.00 |
| 10 Pass | $177.00 | $152.00 | $143.00 |
| All-In-Pass | N/A | N/A | $335.00 |
Group Bookings for 10+ people are also available for $17.50 per ticket, plus booking fees.
Booking fees apply to all purchases made online, over the phone and in person. Fees range from $2.40 to $7 depending on total booking amount.
All special events pricing is displayed on the session page.
How to Buy Tickets for In-Cinema Screenings
Online
Select, book and print your tickets at home. Browse the program on the website, click on a film, and scroll to the payment options at the bottom of the page. Select your tickets, click ‘Add to Cart’, and follow the instructions to ‘Checkout’.
Download the app
Browse and purchase tickets on the official MQFF iPhone or Android app. No printing required – bring your smartphone, to be scanned at the door.
Can I buy tickets at the Box Office?
Yes, in most cases you will be able to buy tickets at the MQFF Box Offices at our venues.
The Box Offices open 1 hour before the first session starts and closes shortly after the last session of the day commences.
In line with State Government recommendations, our Box Offices are contactless and paperless. This means that we won’t be able to accept cash and we won’t be printing tickets. Your tickets will arrive by e-mail and will be immediately visible in your MQFF app as soon as they’ve been purchased.
We always recommend buying tickets online, and well in advance, to avoid disappointment.
Accessibility for In-Cinema Screenings
Companion Card and Wheelchair Bookings
MQFF supports and accepts the Companion Card. All MQFF venues are wheelchair accessible and have accessible toilets. All MQFF cinemas have assistive listening via an audio loop through the t-switch on a hearing aid, or audio headset.
Companion Card tickets and wheelchair spaces cannot be booked online. To book tickets using your Companion Card, to book a wheelchair space, or to advise us of your access needs please contact the office.
Contact: info@mqff.com.au
Admission conditions
Classification
The Classification Board grants MQFF special customs and censorship clearances that mean all audience members must be 18 years or over except where indicated.
Concession tickets
Full-time students, pensioners, unwaged, seniors, ACMI and Cinema Nova members are entitled to concession prices with a valid concession or membership card.
Refunds policy
All purchases are non-refundable, except in the case of a cancelled session or where our COVID-19 policy applies.
If you have purchased tickets you are no longer able to use, you are able to Exchange these tickets for another session for $1.50 online or $3 in person or over the phone.
If you are unwell, MQFF ticket and pass holders are encouraged to stay home, and get tested for COVID-19.
If you are unwell and/or cannot attend a session due to illness, MQFF will exchange tickets for another session or for credit, or refund tickets.
If you need to seek a refund, or need assistance with exchanging tickets, please contact info@mqff.com.au
